Safety Center

Protecting Gen Z Members from Online Scams

Scam artists are predators whose goal is to separate victims from their money.

A member of Generation Z (born 1997–2012) is three times as likely as a Baby Boomer (born 1946–1964) to fall victim to an online scam, according to a report from professional services consultant, Deloitte.

Some of the most common scams targeting young adults include:

  1. Social Media

    Fake surveys or contests are popular methods for enticing users to provide personal information. Another is catfishing, when a scammer creates a false identity to befriend the victim and steal their money or personal information.

  2. Online Shopping

    Websites that appear to be legitimate online sellers — but aren’t — seek to get money without delivering the goods. Often, the offers for pricey consumer goods seem too good to be true, which is part of the scammer’s lure. Another form of this scam involves buyers who think they are buying a legitimate item but receive a counterfeit one instead.

  3. Identity Theft

    Scammers will prey on younger online users seeking employment or applying for a credit card. The scammer’s goal is to get the unsuspecting applicant to provide personal information, which will then be used to open new accounts or engage in other unscrupulous activity.

  4. Sweepstakes and Contests

    It begins with an unsolicited email or text informing the recipient they’ve won money, a vacation, or a car, or that they could win a prize by solving a puzzle. However, before the user/winner can collect their prize, they must pay a fee or tax. Once the payment is made, the prize never materializes.

  5. Scholarships and Grants

    Hundreds of thousands of victims fall prey to this fraud. The pitch? The scammer offers to share information about little-known scholarships and grants accessible to a college student. The catch is that the victim must pay before getting access to the money. A variation of this scam involves informing the student that they've already won a scholarship, but require a fee to obtain the money.

Tips to Help Thwart Scams

These steps can help protect anyone who goes online:

  1. Keep your computer and mobile device updated with the latest security software and spam filters
  2. Make your passwords complex, and don’t use them for multiple accounts
  3. Enable two-step authentication
  4. Turn off location-based services and cookie tracking
  5. Never open emails from people you don’t know
  6. Make sure the website uses secure technology before shopping online
  7. Don’t provide your personal or financial information (bank, credit card, Social Security number)
  8. Refuse any request for payment by wire transfer, cryptocurrency, or gift card
  9. Ignore requests asking for immediate payment or personal information

If you think you’re a fraud victim:

  1. Go to IdentityTheft.gov to report it and to learn next steps if you gave your Social Security number to a fraudster
  2. Contact your financial institution or credit card company if you’ve already made a payment, or an authorized withdrawal occurred
  3. Contact the wire transfer company or bank and ask them to reverse any fraudulent transfer

NJM Insurance Group’s Commitment to Safety

NJM’s enduring commitment to safety can be traced back to our earliest days — with a focus that has expanded from improving conditions in manufacturing facilities to helping keep customers safe on the roads and at home. NJM is a leader in personal and commercial auto, homeowners, and workers’ compensation insurance.

References:

  1. Ohlheiser, A.W. (2023, September 21). Gen Z falls for online scams more than their boomer grandparents do. Vox. https://www.vox.com/technology/23882304/gen-z-vs-boomers-scams-hacks.

  2. Burga, Solcyre. (2024, February 24). Why Gen Z is Surprisingly Susceptible to Financial Scams. Time. https://time.com/6802011/gen-z-financial-scams-fraud.

  3. Taylor, Chris. (2023, October 10). These tips can help Gen Z avoid online financial scams. Reuters. https://www.reuters.com/markets/wealth/these-tips-can-help-gen-z-can-avoid-online-financial-scams-2023-10-10.

Our Safety Center pages are filled with tips related to the safety and maintenance of your home and autos. The information contained in these articles should not be construed as professional advice, and is not intended to replace official sources. Other resources linked from these pages are maintained by independent providers; therefore, NJM cannot guarantee their accuracy.